Please read the Privacy and Cookies Policy carefully to understand our views and practices regarding your personal data and how we will treat it
Marcomm Limited will comply with applicable GDPR regulations as a data processor and data controller when they take effect on 25th May 2018. We are committed to protecting your privacy and maintaining the security of any personal information received from you.
Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Marcomm may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective immediately and complies with the GDPR Regulations that come into law on May 25th 2018
The purpose of this Privacy Statement is to explain to you what personal information we collect and how we may use it.
When do we collect information?
We collect personal data from you when you provide it to us directly and through your use of our website
When you register and or sign up for and book a Marcomm programme via the form on Marcommtraining.com
During a phone call enquiry
Once you email us
You participate on a scheduled coaching session with us.
What we collect
We may collect the following information:
Contact information including email address and phone numbers
Demographic information such as postcode, preferences and interests
Other information relevant to your or our enquiry
Transaction and other billing information, if you make any purchases
Records of your interactions with us (e.g. if you ask us a question, contact our events co-ordinator)
Information you may share during a coaching session
What we do with the information we gather
Depending on your interactions with us and the permissions you give us, the purposes for which we use your personal data include:
To fulfil your order or request;
To manage and respond to any queries or complaints to our events coordinator;
We require this information to understand your needs and provide you with a better service, and for the following reasons:
We may use the information to improve our products and services;
We may periodically send emails about new courses, services or other information which we think you may find interesting using the email address which you have provided where we have your consent or are otherwise permitted to do so;
To provide support and encouragement for using our products and services.
We rely on the following legal basis, under date protection law, to process your personal data:
Because the process is necessary to perform a contract with you, or take steps prior to entering into a contract with you (e.g. where you contact us with a query, where you make a booking with us, or if you consent to receive marketing from us); and
Because we have obtained your consent (e.g.where you contact us with a query, where you make a booking with us, or if you consent to receive marketing from us); and
Because it is in our legitimate interests as a business to maintain and promote our services (e.g. we use information about you to tailor your view of Marcomm Limited to make it more interesting and relevant in respect of the services on view). We are always seeking to understand more about our customers to offer the most relevant content and customer experience.
Who does Marcomm Limited share this information with?
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties.
This does not include our payment processors, our professional and legal advisors, and in exceptional circumstances, if requested to lawfully do so by law enforcement or other governmental authorities. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
If at any time you would like to unsubscribe from receiving future emails, you can email us at info and we will promptly remove you from ALL correspondence.
Where is my data kept and for how long?
We will keep your personal data only for as long as we need it for purposes set out above, and so this period will vary depending on your interactions with us (e.g. where you have made a purchase with us), we will keep a record of your purchase for the period necessary for invoicing and tax.
We may also keep a record of correspondence with you (e.g. if you have made a complaint) for as long as is necessary to protect us from a legal claim.
Where we no longer need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in the future.
We will only contact you with your consent.
We do not sell, rent or exchange your personal information with any third party for commercial reasons.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the GDPR legislation.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We do not collect sensitive information about you. To maintain the accuracy of our database, you can check, update or remove your details by emailing email@example.com
We will not transfer your information outside the EEA (European Economic Area)
We use a technology called “cookies” as part of a normal business procedure but only to save the contents of a shopping basket when a visitor leaves the site and returns to complete a purchase. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.
We undertake an analysis of the risks presented by our processing, and use this to assess the appropriate level of security we need to put in place.
We have an information security policy (or equivalent) and take steps to make sure the policy is implemented. Where necessary, we have additional policies and ensure that controls are in place to enforce them. We make sure that we regularly review our information security policies and measures and, where necessary, improve them.
We have put in place appropriate technical controls. We understand that we may in the future need to put other technical measures in place depending on our circumstances and the type of personal data we process.
We understand the requirements of confidentiality, integrity and availability of the personal data we process.
We make sure that we can restore access to personal data in the event of any incidents, such as by establishing an appropriate backup process.
We conduct regular testing and reviews of our measures to ensure they remain effective, and act on the results of those tests where they highlight areas for improvement.
We ensure that any data processor we use also implements appropriate technical and organisational measures.
Access to information
You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please email us on firstname.lastname@example.org. or write to: Marcomm Ltd, 762 Saintfield Road, Carryduff, Belfast BT88AT
- If you believe that any personal information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Last updated: 25/05/2018